Privacy policy

Privacy Policy

At Robert & Michelle Toronto, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

Who We Are

Robert & Michelle Toronto is a customer-focused fashion brand dedicated to delivering high-quality products with a personal touch. We respect your privacy and treat all personal data with strict confidentiality.

Information We Collect

When you interact with our website, such as placing an order or creating an account, we may collect the following personal information:

  • Full Name
  • Shipping & Billing Address
  • Email Address
  • Phone Number
  • Payment Information
  • IP Address and Device Information
  • Browsing Behavior and Website Activity

How We Use Your Information

We use your data to provide you with the best possible experience. Specifically, we use your information for:

  • Processing and delivering your orders
  • Providing customer support and assistance
  • Sending updates, order confirmations, and relevant communications
  • Improving our website, products, and services
  • Enhancing security and preventing fraud

Sharing Your Information

We only share your personal data with trusted third parties when necessary to operate our business, including:

  • Payment providers
  • Shipping and logistics partners
  • Technical and website service providers

We may also disclose information if required by law or to protect our legal rights.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Analyze user behavior
  • Personalize content and marketing

You can manage or disable cookies at any time through your browser settings.

Your Rights

You have full control over your personal data. You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data
  • Object to data processing
  • Request data portability

To exercise any of these rights, please contact us at:
info@robertmichelletoronto.com

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Business Name: HONG KONG LM E-CO LIMITED
Company number: 79316238
Email: info@robertmichelletoronto.com